Terms and conditions

Your web site

Hosting

mycco delivers and hosts your web site, and its content, through Conetix Pty Ltd. In order for your web site to be driven by the mycco online system, it must be hosted through mycco by Ingenuity Hosting Pty Ltd.

mycco is responsible for the online system that populates and generates your web site and its content, where as 'Ingenuity' is responsible for the physical hosting of the mycco online system.

Your web site can not be hosted by any other provider, or Conetix directly. Doing so will mean your web site will not be able access the core mycco system files and therefore not be able to operate as a mycco subscriber.

Content

mycco is not responsible for the accuracy or appropriateness of the content you store, promote or publish on your web site.

Operation

mycco is however responsible for the operation and maintenance of the online system to deliver your web site's content.

Domain name registrations

Any domain names registered with the assistance of mycco will be registered and hosted through Conetix Pty Ltd.

Domain name registration costs and renewal charges are included in your annual mycco subscription fee.

Your Club's domain name registration must be complete before your mycco account can be set up, and your mycco web site can appear online.

Any queries regarding your domain name should be directed through mycco.

Committee email accounts

Only if your domain name is registered through mycco is mycco then capable and responsible for the setup and administration of your Club's Committee members' email accounts.

If your domain has been registered through mycco there is no cost involved in having email accounts within your domain.

However mycco must work within the limitation of its web and emailing hosting company, Conetix Pty Ltd, who may in turn limit the number of email address, size of email accounts or charge addition fees at their discretion.

Your Members' details and other information

Privacy

mycco will never pass your members' contact details or any other information (cars, payments, competition results etc) on to any other sites, companies or organisations.

Encryption

All of your members' contact details, including their name, phone numbers and email addresses, are encrypted before being stored by mycco.

However, mycco is not responsible for any member contact details or other information you choose to publish on your public web site.

Contact with your Club members

mycco will never contact your members directly.

If mycco need to promote any update, activity or event to your Club's members, it will do so through the appropriate Club contact/s, namely your Club's mycco administration contact.

Use of your Club's name, logo and photographs

As a mycco user you allow the use of your Club name, logo and photographs in the promotion of mycco on social media and within other marketing channels.

Club name and logo

By default, as members of mycco you give mycco permission to use your Club name and logo when promoting those car clubs who use the system.

If your club does not wish for this to happen, notification must be given to mycco.

Photographs of members

mycco will never use any photograph which clearly shows the identity of any member of your club without prior written permission obtained from the member themselves.

Photographs of members' cars

mycco will only use a photograph of a individual members' vehicle with prior written permission from the member themselves.

If requested, mycco will be able to erase/blur/obstruct any identify features of the vehicle, including number plates, windscreen stickers and so on.

In the case where mycco would like to use a photograph of a group of cars, for example from a club event, mycco will obtain written permission from the club itself.

The mycco Payments area

The Payment area of the mycco online system is not regarded in any way shape or form as a fully fledged accounting software package, nor should it be expected to operate in this or any similar manner.

The mycco Payments area is to be used as a simple payment tracking system for monitoring money coming in and out of your Club.

mycco is in no way responsible for any errors caused by incorrect data entry.

Online Membership Payments

Transaction fee

Each payment incurs a 3.0% transaction fee. Transaction fees are deducted prior to funds being transferred to your Club's nominated bank account.

Processing of payments

All online payments are processed through PayPal (www.paypal.com.au). Club members can pay using their own PayPal account or a debit/credit card. Club members do not need to have a PayPal account to use this online payment facility.

Payments are processed immediately, however please allow up to seven (7) working days for payments to be deposited into your Club's nominated bank account.

Nominated Bank Account

Each Club electing to use the mycco online membership payments facility must register a nominated bank account into which completed transactions will be deposited, minus the relevant transaction fees.

Notification of payments

A record of each member's payment is entered into their mycco Payments record. Likewise a record of the transaction fee deducted from each member's payment is entered into the Club's Payments record within mycco.

Weekly automated summaries of payments are emailed to your Club's Membership Officer and Treasurer, as set up within the Committee Members area of mycco.

Each summary will outline payments made by your members, transaction fees deducted, and the total payment your Club will receive.

Refunds

mycco is not, and will not be, responsible for any membership refunds/repayments made by a Club to a Club member. Such transactions are to be conducted externally to the mycco system and involve the relevant Club and Club member only.

To alleviate the possibly of over payment by members due to typographic errors, members will not have the ability to enter membership fees manually. Fees will be selected from a menu of options as configured by each Club within the relevant area of mycco.

Promoting your Club and its web site

mycco is not responsible for the promotion of your Club or its web site, including it's existing content or any promotions you may publish.

Each Club is responsible for their own marketing activities, including promotion of their web site.

Your annual mycco subscription

The annual cost of your mycco subscription is $355 (inc GST).

Included in the cost of your annual mycco subscription is the upkeep, maintenance and hosting of the mycco online system, with which you manage your Club, along with storage of all data you upload into mycco.

There are no separate costs for your web site's domain registration and/or hosting unless your Club's domain name is registered with a company other than mycco and therefore the cost is separate to your annual mycco subscription. Domain hosting outside of mycco may also include hosting of email accounts and aliases.

The annual cost of hosting your web site is also included in your annual mycco subscription.

A one-off set-up fee, of $355 (inc GST) also applies on top of the first year's subscription fee. Extra charges apply for clubs storing more than 1.0Gb of data (see below).

Extra data costs

Extra charges will apply for Clubs storing more than 1Gb of combined web site and email account data. Web site data includes any files uploaded and stored within mycco, whether they are an active component of your web site or not.

Email account data includes all messages and attached files stored for any email account under your domain that is hosted as part of your mycco subscription.

Charges are $55 (inc GST) per 1Gb block and are charged on top of your annual subscription fee, at time of renewal, as per the table below. Charges are capped at $250 for data storage of 5Gb or more.

Data used	Extra cost
Up to 1.0Gb	Free
1.0 to 1.99Gb	$50
2.0 to 2.99Gb	$100
3.0 to 3.99Gb	$150
4.0 to 4.99Gb	$200
5.0Gb and above	$250

Cancelling your mycco subscription

If you are not happy with the performance, functionality or operation of your mycco web site and/or online Club management system, your Club can discontinue its membership at any time.

To do so please contact mycco in writing requesting to be removed from the mycco system.

Your Club will be reimbursed for any money owing from that point to the end of your current subscription.

If you have a domain name registered through mycco this will remain with Conetix Pty Ltd until another domain registration company takes over its hosting. Your Club will be responsible for sourcing this new domain registration provider.

Insurance Cover

In the interests of all participating Clubs and their members, along with standard Public Liability insurance, mycco is also covered by Cyber Liability and Privacy Protection Insurance provided by DUAL Australia Pty Ltd.

Contacting mycco

To contact mycco, contact Andrew McCurdy via:

Email
andrew@mycco.com.au

Post
mycco
PO Box 186
Forest Hill VIC 3131

Phone
0429 205 306